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STEP 1 - SELECTION
Visit the Northwestern Marble & Granite Showroom to look at different stone samples and see our various countertop, vanity and fireplace installations. A Northwestern sales representative will answer your questions, help you select the type and color of stone for your job and provide a timetable for completion.
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STEP 2 - ESTIMATE
Provide Northwestern with a rough architectural drawing of your project. This should include all dimensions for surfaces where stone will be used, including countertops, islands or peninsulas, backsplash areas, vanities, surrounds and returns. Our sales representative will develop a job estimate based on the type and color of stone that you choose.
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STEP 3 - VERIFY
A Northwestern Production Designer will verify all measurements for your job on site. We use this quality control step to make sure your job is produced to exact specifications. The measurements are used to make wood and mylar templates for the entire surface area where stone will be applied.
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STEP 4 - LAYOUT
Our Fabrication Department lays the templates for your job on the stone slab you have chosen. You are welcome to look in on this process to see the pattern and colors where the cuts will be made and make adjustments if necessary.
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STEP 5 - FABRICATION
The stone slab is cut and edges are fabricated in our shop. Surfaces are honed and polished and the pieces are carefully crated for shipment to your job site.
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STEP 6 - INSTALLATION
Northwestern installers mount the fabricated stone and seal the surfaces. Customers receive a complimentary bottle of cleaning and protection solution for stone care.
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STEP 7 - FOLLOWUP
We ask you to fill out and return a project evaluation to rate our job performance. Our goal is always 100% customer satisfaction. Finally, referrals are always welcome and appreciated!
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